Overview of the webinar

Becoming a new supervisor is an exciting step in your career. But chances are, the skills that got you promoted may not fully lay the groundwork for supervisory success. There are five categories of supervisory skills to focus on in order to accelerate your success as a supervisor. They are:

• People skills ("soft" skills)  
• Setting expectations, managing performance
• Communication
• People development, and
• Technical skills

Many new supervisors focus far too much time and energy on the technical skills of their job function and business unit. After all, this expertise and background is what got them promoted in the first place. The better focus for new supervisors is on the “soft” skills related to communicating with, coaching, and developing people. Remember: you cannot be successful if the people on your team are not successful. That means you need to invest in their success.

Managers and supervisors are expected to get today’s work done through other people AND to build the capacity of the team for the long-term, too. Think of your dual role as managing work and leading people. Leading people and investing in them for their success is the key to being a successful supervisor.