Course "Coaching Skills for Managers Tools to get the Most from your Team" has been pre-approved by HRCI as eligible for 1 credits towards a participant's recertification upon full completion.

*The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program.

Overview of the webinar

Today's leaders recognize the need to maximize productivity in their team and that can only happen when employees are committed and engaged.

It's no surprise that actively engaged employees are 20 to 40 percent more productive in the workplace than those that aren't engaged.

In order to have a team of high performing and successful employees, you need to know the best techniques to engage and motivate them. Not only does it make your job easier, coaching greatly improves employee performance when done correctly.

While once considered a "soft" skill, coaching for high performance is now recognized as an effective method that produces better decision-making skills, improved project management, and increased performance while lowering overall turnover.

Area Covered In The Webinar

  • Help you understand how to tap into employee commitment
  • Unravel what engages and disengages employees
  • Detail the 6 key skills necessary for effective coaching
  • Share a useable 5-step model for conducting a coaching session
  • Clarify the differences between coaching, mentoring, teaching, and directing
  • Provide over 44 questions to drive action and accountability

Why should you attend?

Many of us came to our roles and positions in life/work with great technical training and experience. It is what made us promotable into leadership roles. But many of us are not very good coaches, we think we are because we are good at doing the work, but it turns out we are not very good teachers, instructors, coaches.

Not our fault, just not our innate gift. Like some people are not the best at performing the tasks or even playing the game (think of any physical activity) but are terrific coaches! Why or How does that happen and make them successful in that arena?

Most outstanding coaches have 4 talents: The understanding of the technical requirements, terrific observational skills, communication and relationship building capabilities. And they can link those skills and abilities with the mental and emotional requirements for improving individual and team performance. Do they hold people accountable - Yes!

If you want to improve your team’s performance or that of individuals, even yourself, then perhaps you will find a missing piece in this webinar or an area where as a “Coach” you too can improve. Coaches need Coaches!

Who Will Benefit?

  • Team leaders
  • Managers
  • Supervisors
  • Directors
  • Coaches

About the speaker

Rich McLaughlin

Years of Experience: 25+ years

Rich spent time learning about instructional design and change management at Accenture, helped Square D Company develop and implement their TQM programs and processes and developed the leadership curriculum and internal consulting practice at Baxter