Overview of the webinar
Conflict is an inevitable part of any organization, arising from differences in opinions, goals, values, and personalities. While conflict is often viewed negatively, it can be a powerful catalyst for problem-solving and innovation when managed effectively.
While unmanaged conflict can lead to decreased productivity, low morale, and high turnover, well-managed conflict can foster creativity, enhance problem-solving, and strengthen relationships.
Human capital managers play a crucial role in navigating and leveraging conflict within organizations. The key is to learn how to make the conflict work in the business environment to facilitate problem-solving.
Area Covered In The Webinar
- Reasons for conflict
- Conflict influences
- Manager’s View of Conflict costs
- Why conflict occurs
- Definition of conflict in business
- Effects of no conflict on problem-solving
- 12 Principles of conflict resolution
- Dealing with team disagreements
- Conflict mitigation strategies
- Path of conflict evolution
- Role of conflict in problem-solving
- Benefits of conflict in problem-solving
About the speaker
Years of Experience: 39+ years
Daniel T. Bloom SPHR, SSBB, SCRP is a well respected author, speaker and human resource strategist, who during his career has worked with the Fortune 1000, Small to Medium Size Enterprises and State. Local and Federal Government Agencies.. He has be