What you'll learn?

In this engaging and practical webinar, you’ll learn to identify the distinct behaviors that define truly toxic individuals, separate them from those who are simply difficult, and apply targeted strategies to manage their impact. From safeguarding your emotional and psychological health to addressing toxic behaviors effectively, you’ll leave equipped to confront and neutralize toxic dynamics while maintaining your integrity and professionalism.


Overview of the webinar

Do toxic people leave you feeling drained, frustrated, and overwhelmed? Their relentless negativity, manipulative behaviors, and refusal to take responsibility can turn even simple tasks into exhausting battles. Whether it’s condescension, back-stabbing, defensiveness, or sarcasm, their actions disrupt your focus, sap your energy, and damage relationships. But avoiding them isn’t always an option. Sometimes, you have to face them head-on.


Toxic individuals can appear in every corner of your life—colleagues, managers, vendors, or even clients. Their impact isn’t limited to your personal productivity; their behavior can create a ripple effect that harms teams, cultures, and entire organizations. Without intentional action, toxicity spreads, causing dysfunction, burnout, and the loss of valuable employees. Yet, there’s hope: specific strategies can protect your well-being, preserve relationships, and stop toxicity in its tracks.

Area Covered In The Webinar

1. Identify toxic behaviors and distinguish them from general difficulties in interactions.

2. Understand the psychological impact of toxicity and how to safeguard emotional and mental well-being.

3. Apply strategies to address toxic behaviors effectively without sacrificing personal boundaries or values.

4. Develop tools to manage interactions with toxic individuals while maintaining focus and professionalism.

5. Recognize the organizational impact of toxicity and how to minimize its spread.

6. Create a personal action plan to address toxic behaviors and foster a more positive, harmonious work environment.


Take the first step toward transforming your experience with toxic people. Learn how to protect yourself, get results, and reclaim control of your work and relationships.

Why should you attend?

Imagine a workplace where toxicity no longer dominates, where you can approach challenges with confidence and poise. By mastering these techniques, you’ll not only protect yourself but also contribute to a healthier, more productive environment for everyone.

Who Will Benefit?

People from all organizational levels can benefit from these strategies.

About the speaker

Michael Healey

Years of Experience: 30+ years

Since 1987 Michael has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement, staff recruitment/retention, and enhancing organizati